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Secure Payment

Secure Payment

We have active SSL certificates on our online store's content. This means we use 256-bit encryption which is the same encryption standard that banks use. You can tell we are using this by looking at the URL - we are securely using HTTPS instead of HTTP and you will also see the padlock at the top LHS too.

Further to this, we have also installed McAfee Security Website Certification. This allows you to know you are browsing safely and that you can securely purchase over the internet on our store.  McAfee is so confident in our site, that it provides you with McAfee $100,000 Identity Protection, so that if you buy from your store, you'll receive a $100,000 coverage that will protect you in the event of identity theft.

Ordering

On the Review page during checkout, select the "Place Order" button to complete your purchase. Please review all shipping information carefully. Upon placing your order, a confirmation page will display your order number. A Beautiful Robes Order Confirmation with your order details will be sent to you by e-mail. You can also check the status of your order by logging into My Account. Click on "Order History" to review order status and to obtain a tracking number.

Payment

We accept: American Express, Visa, MasterCard, PayPal and Apple Pay.

When Will I Be Charged?

When you place your order, your form of payment will be authorized and charged. If your order is cancelled for any reason, we will reimburse you in the form of payment used within 10 business days.

Taxes

Our prices include all Sales taxes.

Change / Cancel My Order

We can make changes and cancellations prior to your order being shipped. Please email on info@beautiful-robes.com.au or call us on 03 9043 3957 immediately after placing your order and we will assist you.

Backorder

We occasionally have merchandise that has not yet been received at our warehouse, or that has sold out and is being restocked. You can still order these items to reserve your favourite colour or size. We'll ship it to you when supplies are replenished. Backordered items cannot be expedited and will ship with standard shipping once they arrive at our warehouse.